Payment method

1.Online credit card payment
2.Pay on delivery

Delivery method

1.Delivery time:Monday ~ Friday (not included weekend & national holidays)
2.Expected arrival time : Limited distribution range , delivery day + 1~3 days delivery time
3.If Shop Wonder can't accept your order , we'll infrom you at the second working day after the order .
4.Shipping fee description : FREE SHIPPING FOR WEST MALAYSIA , but EAST MALAYSIA need to pay for shipping fees .  

EAST MALAYSIA's shipping price :
Below 2KG:RM10
2.1 ~ 6.9KG:RM30
7 ~ 9KG:RM80
9.1 ~ 15KG:RM120 
15.1 ~ 20KG:RM200
20.1 ~ 25KG:RM250


Goods exchange description

★If you find defective or damaged or a shortage of parts after receiving the goods , and you need to apply for goods exchange , please contact our Shop Wonder customer service group (Facebook fanpage personal message : search shopwonder) , we'll work on it as soon as possible . 


Goods exchange notes

★Please keep the product in complete (included main product , accessories , catons & packing bags , random document , gifts , acivity gifts and ect) , original cartons and packing bags are also parts of the goods , if lost , damaged or sortage , this will affect your right for goods exchange or return , and also will deduct necessary cost according to the degree of damage to restore the original state .

★Based on the guarantee of individual rights and interests of each consumer , If the goods is personal hygiene product , once opened or used , we'll not accept exchange or replacement except only defective .

★Goods exchange mainly on defective or warranty goods maintenance , we do not provide colour change or style change service .

★If we can't get in contact with customers In the next 7 days after the application for goods exchange , rusulting in failure to complete the process in goods exchange , we'll automatically cancel the application for goods exchange , and customers can't make an application again , We apologize for any inconvenience caused .

★While applying for goods exchange , please provide photos or videos about the defective , if customers can't provide any photos or videos about the defective , Shop Wonder as the case may be ask customers to pay for the shipping fee .

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If there's any problem or question , please contact our Shop Wonder customer service group

Facebook fanpage personal message : search shopwonder